Terms & Conditions

1. Introduction

When visiting and/or using any of the sections of Bass Win Casino (hereinafter the «Site») or opening an account on the Site, the player agrees to the Terms and Conditions, Privacy Policy, rules of all games, any promotional terms and conditions, bonuses, and special offers of the Site.

All of the above Terms and Conditions will be referred to as the «Terms». Please read the Terms and Conditions carefully before accepting them. If you don’t agree to the Terms and Conditions and do not want to follow them, please don’t open an account and/or do not continue using the Site. By continuing to use the Site, you automatically accept all of the Terms. The Terms and Conditions are valid from 1 January 2017.

General Terms and Conditions

2. Changing of Terms and Conditions

2.1. The Company reserves the right to make changes and update any Terms at any time and without prior notice to players for various reasons, including legal (in accordance with new laws or regulations), commercial and related to improving customer service. All new Terms and their effective times are available on the Site. Notification of all changes, amendments, and corrections is made by posting updated Terms on the Site. The Player undertakes to familiarize themselves with the current Terms and Conditions.

2.2. If you do not agree with the changes to the Terms, you have the right to refuse to use the Site and close your account. In case you continue using the Site resources after the changes have come into force, it is considered as consent and acceptance of the new Terms regardless of whether you have been notified and familiarized with the updates to the Site Terms.

3. Legal Requirements

3.1. Individuals under the age of 18 are not allowed to register on the Site and use its resources. The Company reserves the right to request copies of documents that confirm your age. Use of the Site services by individuals under the age of 18 is a violation of the Terms and Conditions. Failure to confirm that you are of legal age entitles the Company to suspend your account and refuse to allow you to use the services.

Your account will be suspended if we cannot confirm that you are of legal age. If at the time of your participation in gambling-related activities on the Site, you have not reached the legal age, in such case:

— Your account will be closed;

— All transactions that took place during this period will become void, and the relevant funds from your account will be forfeited;

— Any bets you have placed during this period will be canceled;

— You will forfeit any winnings you received during the period when your age was less than the Eligible Age, and you agree to return the funds you have withdrawn from your account on demand.

3.2. In some countries, online gambling activities are prohibited by law. You understand and accept that the Company cannot provide you with legal advice or guarantee the legality of your use of the Site services. Your use of the Site services is an independent and informed decision. Responsibility for the use of the Site services rests with you in accordance with the applicable legal regulations of your country.

3.3. By using the Site services, you confirm that they do not contradict the current legislation of your country. The Company does not bear any responsibility for illegal or unauthorized use of the Site services by you.

3.4. The Company does not allow creating an account and/or depositing any funds to it for users who are citizens, live or are located in the Netherlands, Ukraine, France, USA, Georgia, Spain and Italy. The Company may change this list of countries without prior notice at any time. By opening an account and/or trying to use it in the countries mentioned above, you violate the rules of the Site, which will force the Company to block your account. The Company unilaterally decides on the payout of deposits, balances, and other funds from blocked accounts.

3.4.1. Access to the site is prohibited for the following countries: China, Hong Kong, Taiwan, Principality of Andorra, United Arab Emirates, Islamic Republic of Afghanistan, Republic of Albania, Republic of Armenia, Netherlands Antilles, Republic of Argentina, Territory of American Samoa, Republic of Austria, Commonwealth of Australia, Åland Islands, Republic of Azerbaijan, Bosnia and Herzegovina, Barbados, People’s Republic of Bangladesh, Kingdom of Belgium, Burkina Faso, Republic of Bulgaria, Plurinational State of Bolivia, Federative Republic of Brazil, Republic of Belarus, Canada, Swiss Confederation, Republic of Côte d’Ivoire, Cook Islands, Republic of Chile, Republic of Chile, Republic of Colombia, Republic of Costa Rica, Curaçao Country, Republic of Cyprus, Federal Republic of Germany, Kingdom of Denmark, People’s Democratic Republic of Algeria, Republic of Ecuador, Republic of Estonia, Federal Democratic Republic of Ethiopia, Republic of Finland, Faroe Islands, Gibraltar, Republic of the Gambia, Hellenic Republic, Republic of Honduras, Republic of Croatia, Hungary, Republic of Indonesia, State of Israel, Isle of Man, Republic of India, Republic of Iraq, Islamic Republic of Iran, Iceland, Duchy of Jersey, Japan, Kyrgyz Republic, State of Kuwait, Cayman Islands, Republic of Kazakhstan, Republic of Lebanon, Principality of Liechtenstein, Republic of Liberia, Republic of Lithuania, Grand Duchy of Luxembourg, Republic of Latvia, Kingdom of Morocco, Republic of Moldova, Montenegro, Republic of North Macedonia, Republic of Malta, Republic of Mexico, United States of America, Malaysia, Kingdom of Norway, New Zealand, Republic of Peru, French Polynesia, Independent State of Papua New Guinea, Republic of the Philippines, Republic of Poland, Commonwealth of Puerto Rico, Portuguese Republic, Reunion, Romania, Republic of Serbia, Republic of Rwanda, Kingdom of Saudi Arabia, Solomon Islands, Kingdom of Sweden, Republic of Singapore, Republic of Slovenia, Slovak Republic, Republic of San Marino, Democratic Republic of Sao Tome and Principe, Sint Maarten, Syrian Arab Republic, Kingdom of Thailand, Republic of Tajikistan, Republic of Tunisia, Republic of Turkey, Republic of Uganda, Eastern Republic of Uruguay, Republic of Uzbekistan, Virgin Islands, Socialist Republic of Vietnam, Independent State of Samoa, Republic of South Africa.

3.5. You are not responsible for paying fees and taxes related to winnings derived from our Site if this is regulated according to your country’s legal regulations. In case your country’s laws impose taxes on gambling revenues, you are responsible for reporting your own winnings and/or losses to the authorities.

4. Money Laundering Protection Requirements

4.1. The Site strictly adheres to the rules for preventing criminal activity, money laundering, and terrorist financing in accordance with the Anti-Money Laundering (AML) guidelines and procedures.

4.2. Our clients are also controlled and monitored by Due Diligence (DD). All players who make a deposit on our Site are subject to KYC procedures. It’s important to note that under DD, the Company reserves the right to request a photograph of you with your identification document. Verifications may be conducted electronically using third-party databases, verbally over the phone and/or by requesting documentation.

During our cooperation, we may request copies of one or more of the following documents (or additional documents not listed below): valid passport, or driver’s license, or ID — documents confirming address (utility bill issued within the last 30 days or bank statement clearly indicating name and address); proof of ownership of the payment methods used in the account (photos or scans of both sides of the card(s) used to make deposits on the Site, with the first six and last four digits of the card number visible, and the CVV code on the back of the card hidden. Bank statement for the card(s) used, showing our recent transactions.

4.3. We reserve the right to carry out additional procedures to verify your identity before and after depositing funds into your account. In case you violate the KYC policy, the Company reserves the right to reject any of your applications and/or refuse further service/cooperation.

4.4. You are solely responsible for the authenticity of the documents provided by you for the KYC procedure. Access to your account may be blocked or canceled if the Company determines that you have provided false or misleading information.

4.5. As a gaming operator, we must comply with the «Prevention of Money Laundering Act» and any related regulations. Suspicious transactions will be investigated by the Company and, if necessary, a suspicious transaction report will be made by the authorities or other competent structures without notifying or further contacting you. If we know or suspect that a transaction may be related to money laundering or terrorist financing, we have the right to close the account and disclose details of the transaction to the relevant authorities. In addition, in case of any suspicious transactions, the Company may suspend, block or close the account/s of the relevant player and withhold all funds in the relevant account as may be required by law and/or the appropriate authorities.

4.6. We may verify any transactions made by players on our Site to prevent money laundering and any other illegal activity. In certain circumstances, we may also require information about your source of earnings. This may include a declaration of your source of earnings and any supporting documentation regarding your declared source of earnings, including bank statements and payroll records. We reserve the right to block your account and suspend further activity if you do not provide us with the requested information and documentation. We may also block withdrawals if we have any suspicions about your Account in accordance with our legal and regulatory obligations, including our anti-money laundering and anti-fraud obligations.

4.7. All withdrawals must be made by the same payment method that you selected when depositing funds into your account (unless the Company decides otherwise or if the payment system does not allow withdrawals). If you make a deposit using more than one payment method, we reserve the right to split the withdrawal amount into several parts (in accordance with the terms of use of the payment systems) and process each part of the withdrawal using a specific payment system according to anti-money laundering policies and regulations.

4.8. Withdrawals will be investigated in accordance with all applicable anti-money laundering and counter-terrorism financing laws. You agree that we are committed to reporting any suspicious transactions to the relevant financial intelligence units and will disclose information regarding your identity, as well as account deposits and withdrawals. If, based on legislation or guiding principles, we suspect that a transaction you have made may be associated with money laundering or the financing of terrorist activities, your account will be blocked along with any deposits, bonuses, or winnings until we receive permission to unblock the account and funds from the authorities or agencies conducting the investigation. Player accounts and funds may also be unblocked by the decision of a court of competent jurisdiction.

4.9. You must not deposit or attempt to deposit funds derived from criminal, illegal or fraudulent activity. We are required to monitor any suspicious transactions and fraudulent activity, reporting them to the relevant commission and to the police or other authorized bodies. Please note that your failure to respond to any requests for information may result in the termination of your account.

4.9.1. Anonymous accounts

Anonymous or nominal accounts are not allowed. Any existing anonymous accounts (accounts considered as ‘nom de plume’) or those that are not verified will be subject to the close attention of the Site administration with the priority goal of establishing the identity of the player.

4.9.2. Politically Exposed Persons

The Company has the right to be notified of any involvement of politically exposed persons in gambling, including people in senior management positions (or those who have held such positions in the previous year) and those with political influence. Family members and close associates of PEPs are also considered to be such persons.

5. Terms of Opening an Account

5.1. In order to use the services of the Site, you need to create an account. To do this, simply provide your email address, name, date of birth and telephone number when registering. Also, enter a password, which will be used to log in to the system in the future.

5.2. When registering on the Site, your name must match your real name, as the Company has the right to request documentary proof to establish your identity. If you refuse to provide the document, we have the right to suspend your account until the required documents are provided or to permanently close your account.

5.3. By registering on the Site, you confirm that you have provided accurate and truthful personal information and, and in case of any changes, you undertake to make timely amendments to your profile. Failure to fulfill this clause may result in the application of certain restrictions and even the freezing of the account.

5.4. If you have any questions during the registration process, please write to the online support or send your request to: [email protected]

6. Duplicate Account/Multiple Accounts

6.1. Many clients want to have multiple accounts to separate their gaming expenses. However, the Company reserves the right to identify all accounts belonging to one person. You can only register one account on the Site per computer, IP address, phone number. Additional accounts opened by the same User will be considered a «Duplicate Account.» Such gaming accounts may be frozen and even closed at any time due to serious violations of the Bass Win Casino rules. If you wish to open a Duplicate Account due to loss of access to the primary account, you must inform the Company of this intention and obtain permission to open it from the Company’s Administration.

6.2. In case of identifying a Duplicate Account, the Company has the right to close and invalidate all transactions you made from the Duplicate Account.

6.3. All refunds, winnings, and bonuses that were received or accumulated by you during the period of use of the Duplicate Account will be forfeited. We may also claim funds you withdrew from the Duplicate Account, and you will be obliged to return them.

6.4. We are not obliged to reimburse you for the funds in the bonus or live balance of the Duplicate Account and we reserve the right to unilaterally decide to refund any lost funds that were used to place bets from the Duplicate Account.

6.5. We don’t accept requests for refunds of lost funds and original deposits from Duplicate Accounts if the Duplicate Account was opened deliberately and you intended to receive additional bonuses and other promotional offers from Bass Win Casino. The same rule applies if you open Duplicate Accounts for the sole purpose of returning the initial deposits on the Duplicate Accounts, which is considered an attempt at intentional abuse. If the Company independently determines that Duplicate Accounts were created intentionally (solely for the purpose of abusing the wording of the current terms and conditions), in this case, the initial deposits will not be returned to the player.

7. Confirmation of Your Identity

7.1. By using all resources on the Site, you guarantee, confirm, undertake and agree that:

— At the moment of registration on the Site, your age is at least 18 years old, or you have reached the age of majority, which under the laws of your country allows you to gamble;

— You are the sole owner of the funds on your account. All information that you have provided to the Company during the registration process and/or after that, including as part of any transaction that requires the deposit of funds, is true, current, accurate, and fully corresponds to the name(s) on the credit/debit card(s) or other current accounts that will be used to deposit or receive funds to/from your account;

— You are fully aware of the possibility of loss of deposited funds in the process of using the gaming resource and are responsible for any losses that are associated with the use of the services of the Site. You also confirm that you use the services on your own decision and at your own risk. You are not allowed to make any claims against the Company for your losses, damages and/or defeats;

— You are fully aware of and understand the general practices and procedures of the service and the rules of online gambling on the Site. You are also responsible for betting correctly and following the rules of the game. You agree not to commit any acts or behaviors that may damage the reputation of the Company.

7.2. By agreeing to the Terms, you grant us the right to conduct any checks independently from time to time, as well as by third parties (including regulatory authorities), to confirm your identity and contact information (hereinafter «Verification»).

We may use third-party agencies to verify your age, identity, address, payment details and methods, or any other information you provide to us. This process involves checking data against specific (public or private) databases. By engaging in this process, you agree that we may obtain and use access to personal information, and this data will be recorded. The third-party agencies we collaborate with are fully aware of their obligations regarding the «Data Protection Act» and will always act in accordance with its provisions and our instructions.

7.3. The possibility of withdrawing funds from your account may be restricted during the verification process.

7.4. Providing false, inaccurate, misleading, and/or incomplete information by you, that does not match the information provided in your passport data is considered a breach of the contract terms by you. This gives us the right to close your account immediately and/or deny you the use of the Site’s services, in addition to any other actions at the discretion of the administration of the Site.

8. Username, Password and Security

8.1. After registration on the Site, you must not disclose your login and password to anyone, either intentionally or accidentally. If, for any reason, you have lost or forgotten your account details, you can recover your password by clicking on the «Remind the Password» button.

8.2. You are responsible for all actions carried out on your account, the safety of your password, and any losses that may be incurred due to third parties’ fault.

8.3. You must immediately notify the Company of any unauthorized access to your personal account and any breach of security. The Company is not responsible for any unauthorized damage caused by others accessing your account.

9. Deposits, Crediting and Withdrawals from Your Account

9.1. To start playing on the Site, you must deposit a certain amount of money in your account.

9.2. You confirm and agree to abide by the following:

— All funds you deposit into your account must be of legitimate origin;

— You agree not to refuse transactions that have been previously made, as well as not to deny and/or cancel various payments made by you, which may cause a chargeback by a third party in order to avoid legal liability.

9.3. The Company does not accept funds from third parties – relatives, friends, partners and/or spouses. Depositing funds into your account is only possible from an account/system and/or bank cards registered in your name. If violations of these conditions are identified during security checks, all winnings will be confiscated, and deposits will be refunded.

9.4. When requesting a bank transfer to return funds to the rightful owner, the recipient is responsible for all bank charges/commissions.

9.5. You can use only one phone number to deposit money into your account using the paid SMS service. Be sure to provide an accurate phone number in your profile. The Company does not allow users to take any form of credit from mobile network operators, even if the operators provide this service. Also, you are not allowed to make SMS deposits with such SMS loans if you have a negative balance on your account. If you violate this rule, we will be forced to add you to a blacklist and block your account, preventing you from withdrawing funds.

9.6. We do not accept cash sent to the Company. We may use third-party organizations and/or financial institutions to process your electronic payments and payments to you. You confirm that you agree to cooperate with them, provided that the terms and conditions and regulations of such third-party institutions do not conflict with the Company’s Terms and Conditions.

9.7. You agree not to refuse completed transactions, cancel operations related to payments, and in any case, you undertake to compensate the company for financial funds as well as any expenses associated with the process of collecting your deposits.

9.8. Suppose we identify cash deposits that we deem suspicious or fraudulent, including the use of stolen credit cards and/or any other illegal activity involving chargebacks and cancellations, as well as cash deposits for the purpose of interchange between payment systems. In that case, the Company has the right to block your account, cancel any payments made and reclaim any winnings. We have the right to inform the appropriate authorities and/or organizations (including credit reporting agencies) about any payment fraud or other illegal activity. We may hire debt collection agencies to recover payments. Under no circumstances will the Company be liable for any unauthorized use of credit cards (whether or not they have been reported stolen).

9.9. You understand and agree that your account on the Site is not a bank account. Consequently, your account is not subject to any insurance, guarantee, deposit or other protection by deposit insurance or bank insurance schemes or any similar insurance schemes. No interest will be charged on the funds in your account.

9.10. You realize and agree that the rates of all currencies, including bitcoin, may change, and the Company is not responsible for this process.

9.11. Working with the 1-Click system.

You automatically agree to pay for any goods or services you order on the Site and additional costs, such as duties, taxes, etc. The responsibility for timely payment of such charges lies entirely on you. The provider of payment services can only ensure that the payment is made and is not responsible for the payment of any additional services. After clicking the «Payment» button, the user accepts that the payment cannot be canceled or withdrawn. By placing an order on the Site, you confirm that your actions are legal and agree not to violate the state’s laws. As the owner of the payment card, by accepting all the terms of these rules, you confirm your right to use any services or goods on this resource. Also, by your consent, you can ensure that you have reached the age of majority and the legality of the jurisdiction of the state over the gaming service in the territory of the country where the player resides. The player is responsible for complying with local laws, while the payment service provider is not responsible for violation of such conditions. The player can refuse to use the service when purchasing goods in his personal cabinet on the Site.

The Company is not responsible for the inability or refusal to process payment card details, or the refusal of the issuing bank to authorize payments with the specified payment card. The Company is not responsible for the quantity, quality or price of any services or goods purchased with your payment card.

When paying for goods or services of the Site, you must comply with the rules of the Site. Only the user, as the owner of the payment card, is responsible for the timeliness of all payments and additional commissions or expenses. If there are situations related to your disagreement with any of the above points, you should timely refuse to make a payment and, if necessary, contact the Site support service or the administrator.

9.12. You may request a withdrawal from your account provided that:

— All payments made to your account have been verified to ensure that no unauthorized activity has occurred and no payment has been canceled or otherwise reversed;

— All of the above verification activities have been properly completed.

9.13. When making a withdrawal request, please note the following:

— Your profile information must be complete and include at least one verified phone number and one verified email address;

— Withdrawals should be made to the same payment method used to make the deposit. If this method is not available due to technical problems, the player may be offered to withdraw to an alternative payment method.

— You must have made at least one successful deposit in the last 30 days when creating a payout request. If you have never made a deposit during this period or if you started the game with a welcome no deposit bonus, you must make a deposit and fulfill the betting amount requirement before you can create a request.

9.13.1. In accordance with MasterCard regulations, we cannot return funds to your MasterCard credit card. Therefore, these deposits will be refunded using alternative payment methods;

9.13.2. If the amount requested exceeds one thousand US dollars (USD 1 000) or more (and in other cases where verification is required), we will need to carry out an identification process. You will need to send us copies/digital photos of your passport, or driver’s license, or ID and a utility bill to verify your address (mobile phone bills are not accepted). When depositing with a plastic card, it is also necessary to send copies of the front and back sides of this card. The first six and last four digits of the card number must be clearly visible, and the CVV code must be hidden (covered, painted over). The documents are sent at the request of the financial department. If you wish to be identified without a prior request from the Payments Department, please contact the support team for detailed instructions.

9.13.3. When making a withdrawal request, your account must not have any unfinished bonus games (free spins) that have been partially or fully played with free bets and risk free bets. To withdraw funds, you must finish the game or cancel any active bonus rounds, free spins or risk free bets;

9.13.4. The maximum payout amount per month is 40 000 €, except in certain cases it may be agreed with the administration of the Site.

Withdrawals are made according to the payout limits, taking into account the player’s status on the Site:

— The daily limit for withdrawal of funds is: 2000 €;

— The weekly limit for withdrawal of funds is: 10 000 €;

— The monthly limit for withdrawal of funds is: 40 000 €.

9.13.5. A client can only submit one withdrawal request at a time. We process withdrawal requests in the order in which they are received.

9.14. We have the right to charge a fee equal to our expense (20% of the amount withdrawn) for withdrawals that were not involved in the game. The minimum required sum of bets for Live Dealers, Video Poker, Tables and Other games is triple the deposit amount. Please note that activity in Live Slots games does not count toward the deposit wager amount.

9.15. Withdrawal amounts from no deposit bonuses may be subject to restrictions.

9.16. A withdrawal request may be processed within 36 hours.

9.17. We reserve the right to conduct additional checks on gaming transactions. The duration of these checks cannot exceed 30 days.

10. Rules of Playing and Placing Bets on the Site

10.1 You are responsible for the accuracy of any transaction information you carry out before confirming a bet during a game.

10.2. You will have access to your transaction history in the «Cashbox» section of the Site.

10.3. If the Bass Win Casino Terms and Conditions are breached, we reserve the right at any time to refuse, in part or in full (at our sole discretion), any transaction you request through the Site. Until you have received confirmation from us, all transactions will not be deemed accepted. If you have not received confirmation that your transaction has been accepted, please contact Customer Support.

10.4. You can cancel a bet at any time by sending a request to the support service.

10.5. While playing at the casino, the Player may have only one active tab from the account. In case of detection of playing on the account from several tabs at the same time, all winnings received by the Player during this period will be canceled, and the account may be blocked.

10.6. A bet is deemed to be canceled from the moment we send you a cancellation confirmation. If the cancellation request is not received and/or processed in time, you agree that your bet may remain active.

10.7. The official time of the Site is UTC+3:00. All promotional activities and actions work in accordance with the specified time.

11. Collusion, Misrepresentation, Fraud and Criminal Activity

11.1. The following types of activity are prohibited and constitute a breach of the Terms and Conditions:

— Disclosure of personal information to third parties;

— Fraudulent actions, such as the use of malicious programs that interfere with the proper functioning of our software, the use of «bots» – automated players.

— Committing fraud for your benefit. This includes using stolen, cloned or otherwise illegally obtained credit or debit card details to fund your account;

— Engaging in money laundering and any other activity that carries criminal law consequences;

— Attempting to collude, indirect and direct participation in conspiracy schemes with other players while playing on the Site.

11.2. We reserve the right to cancel, withdraw or suspend all winnings and bonuses that have been received on the Site if we suspect that you are attempting to abuse them.

11.3. The Company will take the necessary steps to identify and eliminate collusion and its participants. If one of the colluding players suffers loss or damage as a result of fraudulent activities and illegal transactions, we will not be liable and will act at our discretion in such a situation.

11.4. If you have identified someone who is colluding or carrying out fraudulent activities, please notify us as soon as possible by email or live chat.

11.5. If we suspect you of cheating or fraudulent activity, we may at any time refuse you access to the services and resources of the Site and block your account. We will not be obliged to refund or otherwise compensate you for any funds in your account. We also reserve the right to notify the appropriate authorities of fraud, and you will be required to cooperate with the Company’s investigation.

11.6. It is forbidden to use the software for fraudulent purposes, as well as any illegal activity, including transactions, in accordance with the laws of your country. The administration of the Site may at any time block/suspend your or any other account in the system or withhold funds. In this case, you waive any claim against the Company.

11.7. The Company has the right to randomly verify the identity of its clients in order to increase the level of account security to avoid possible risks. The verification is carried out among accounts selected randomly. In case of verification, the client is informed by receiving a letter to the registered email address.

11.8. If the Company has reasonable grounds to believe that you are using prohibited software or engaging in any other breach or inappropriate activity, the Company reserves the right to conduct an investigation for a period of up to 75 days. During this period, the functionality of the player’s account will be restricted.

11.9. If you are found to be using prohibited software, your account may be blocked without further refund.

12. Other Prohibited Actions on the Site

12.1. Aggressive manner of communication, using offensive and abusive language, as well as providing files that contain offensive content for verification, are prohibited. In addition, threats or violent actions against players and employees of the Site are not allowed.

12.2. You have no right to upload information to the Site in a quantity that would lead to Site failure or exceed the established limits, as well as to perform other actions affecting the work of the resource. It is forbidden to use viruses and malicious programs. Mass mailing (spam) is also strictly prohibited. It is forbidden to distort or delete any information that is on the Site.

12.3. You agree to use the Site solely for personal entertainment purposes. Copying the Site or information on it in any form without our prior written consent is prohibited.

12.4. By using the Site, you agree not to hack, attempt to hack and/or access our security system. If, however, we suspect that you are involved in an attempt to hack into our security system or software, we will terminate your access to the Site’s services, your account will be blocked and we will inform law enforcement authorities.

12.5. We are not responsible for any losses that you or any third party may suffer due to malfunction of information technology tools caused by virus attacks or other technologically harmful material when using the Site and/or downloading any posted materials or any links on the Site.

12.6. It is forbidden to sell or transfer an account between players. It is forbidden to intentionally lose chips in order to transfer them to another player. Intentional loss of chips occurs when a user deliberately loses a game to transfer the money to another user.

12.7. The casino reserves the right to verify the client’s winnings by requesting information from the game provider. This procedure may take up to 30 calendar days.

12.8. The Company reserves the right to limit the client’s access to the Site or individual games in the case when the client, at the request of a representative of the Company, has not provided a document confirming the absence of gambling addiction.

13. Duration and Cancellation of the Agreement

13.1. You are responsible for any activity on your account until you receive confirmation that your account has been closed (including from the time you send us a letter until your account has been completely deleted by the Company).

13.2. The Company has the right to charge a commission or amount of debt until your account is closed. If your account has been deleted or blocked, the return of funds that were present at the time of account closure is not processed, and bonuses will not be credited to you or cashed out. Your account will be inaccessible.

13.3. Based on these Terms, if your account is canceled, neither party has any further obligations toward each other.

13.4. Your account may be blocked and/or deleted by the Company without notice if:

— We have decided not to provide services to you or, in general, do not provide services;

— Your connection to an account that was previously deleted is discovered;

— Your connection to existing blocked accounts is identified. In such cases, we reserve the right to close your account and block your account details. Any balance on your account (except as provided in the Terms) will be refunded to you upon request, at a specified time and after writing off the amount you owe the Company;

— You have attempted to hack into the system or are participating in a conspiracy;

— You attempt to use third-party software for fraudulent purposes or to affect the functionality of the Site software;

— Your account is being used for fraudulent purposes. For example, you attempt to access the Site from a jurisdiction where gambling is prohibited;

— You post offensive information on the Site.

13.5. If an account holder does not log in to their account for 180 days, the account will be considered «inactive». The Company will charge 5 € from the inactive account as an administration fee each month as long as the account remains inactive. The monthly administration fee can be changed. If there is less than 5 € remaining in the account, the entire balance will be debited before zeroing out. Once the balance reaches zero, the inactivity fee will not be written off.

13.6. We reserve the right to delete the game account and send a prior notice to the email address (phone number) you provided. If the closure is not due to fraudulent violations or rule infringements, then the administration unfreezes the account balance. If the player does not respond, the gaming funds will be transferred to regulatory authorities.

13.7. Self-exclusion made via the online chat is valid for 30 days from the date of blocking.

14. Changes to the Site

The Company, at its sole discretion and at any time, may make changes to the Site or add services in order to update the Site.

15. System Errors

In case of game errors or system failures, the Site’s administration will try to fix the problem as soon as possible. The Company is not responsible for malfunctions in the equipment used by players to access the resource or for all failures in the player’s Internet provider.

16. Errors or Defects

16.1. While using the Site’s resources, there is a possibility of issues with payments or bets due to potential errors in the Site’s operation. Such errors may include incorrect calculation of player winnings, incorrect calculation of refunds, and improper setting of game bet values due to erroneous input of information

16.2. The Company has the right to cancel or limit any bet.

16.3. If you have already used the funds accrued by mistake, then the Company has the right to cancel any winnings and bets that you have received or could have received with such funds. If the funds for these bets or games have already been paid out, then these amounts will have the status of «Transferred», which means that the player is obliged to return them at the first request of the administration of the Site.

16.4. Neither the Company, nor its employees or partners, nor suppliers or directors are responsible for any loss or damage that may be caused by the leakage or use of any information transmitted over the Internet.

17. Limitation of Our Liability

17.1. You agree that your decision to use the services of the Site is at your own risk.

17.2. The Site is operated in accordance with the Terms and Conditions detailed on this Site. We do not provide any additional warranties or assurances regarding the Site or the services offered on the Site. Therefore, we are not liable (to the extent permitted by law) for all implied warranties.

17.3. The Company is not responsible for offenses, broken contracts, damages and losses, including loss of prestige, revenue, data and other types of losses that cannot be foreseen. The Company is not responsible for the content of the resources that can be found through the Bass Win Casino Site.

17.4. By registering on the site, the player consents to receive promotional offers, which may be delivered via phone calls, letters, and SMS notifications. To unsubscribe from marketing messages, the player can contact the online support chat or email [email protected].

18. Breach of Terms

18.1. If you breach the Site Terms, you are obliged to compensate the Company in full for all costs or expenses, including legal, as well as any other expenses.

18.2. You agree to indemnify, defend and hold harmless the Company, its partners and their respective companies and their respective officers, directors, employees from and against any and all claims, demands, liabilities, damages, losses, costs and expenses, including legal fees and any other costs arising by reason of:

— You breaching the Terms and Conditions of the Site;

— You breaking the law or violating the rights of third parties;

— Others accessing the services of the Site with your user data, with or without your authorization;

— Accepting any winnings obtained by dishonest means.

18.3. If you breach the Terms and Conditions, we reserve the right but are not obliged to:

— Notify you (using your contact details) that you are in breach of the Terms and Conditions to request that you stop the breaches;

— Temporarily suspend your account to prevent you from betting or playing on the Site;

— Block your account with or without prior notice;

— Withdraw from your account the amount of any payouts, bonuses or winnings you have received as a result of any serious breach.

18.4. We reserve the right to cancel your username and password if you do not adhere to the Site Terms.

19. Intellectual Property Rights

19.1. The Site information is subject to copyright and other proprietary rights owned by the Company or used under license from third-party copyright holders. All printed or downloadable materials may only be saved to a single device and printed for non-commercial personal use.

19.2. By using the Site, you do not obtain any intellectual property rights such as copyrights, know-how, trademarks, etc., owned by the Company or any other third party.

19.3. It is prohibited to reproduce or use trademarks, trade names, creative materials and other logos posted on the Site.

19.4. Players are responsible for any expenses, costs, or damages incurred in connection with prohibited actions. Players are obligated to inform the Site administration of the prohibited actions of other players and provide assistance in investigating this matter.

20. Your Personal Information

20.1. We comply with data protection requirements as the Company uses any personal information obtained during your visit to the Site. The Company processes any personal information you have provided in accordance with its privacy policy.

20.2. By providing us with information, you agree to our right to process your personal data for the purpose specified by the administration in the Terms of the Site or to comply with legal/regulatory obligations.

20.3. Your personal information will not be disclosed to anyone other than Company employees who need access to your data in order to provide you with services.

20.4. We keep copies of all letters and correspondence received from you in order to record and register all information you provide to us.

21. Use of Cookies on the Site

To ensure high functionality of the Site, the Company uses cookies. A cookie is a small text file that is stored on your computer when you visit the Site. This allows your login details to be processed more quickly when you visit again. For more information on deleting or controlling cookies, please visit www.aboutcookies.org. Please note that if our cookies are deleted or you take steps to prevent them from being stored on your computer, you may have problems accessing some areas or features of the Site.

22. Complaints and Notices

22.1. If you have a complaint about the operation of the Site, first contact the support service and only then file a complaint.

22.2. In case of disagreement in a dispute, you agree that the server records and all correspondence may be provided by the Company as final evidence in resolving the issue.

22.3. You agree that a random number generator determines the result of each game. If there is a discrepancy between the results of the game on our server and your device, then the server data will be key and final. Suppose there are discrepancies between the information displayed on your screen and the balance in your account. In that case, the balance on the Company’s server shall be deemed the balance in your account, and this decision must be final. Any amounts from your account may be lost due to human error or technical problems.

23. Interpretation

The original text of the Terms and Conditions is in English, and all possible interpretations should be based on the original English text. If the Conditions, other documents or notices related to them have been translated into any other language, the English version shall prevail.

24. Transfer of Rights and Obligations

We have the right to partially or fully transfer, assign, sublicense or pledge the Terms to any person if the assignment is made on terms that are the same or no less favorable to you.

25. Unforeseen Circumstances

25.1. If the Company fails or is delayed in performing any of the obligations set out in these Terms for reasons beyond our control (force majeure), for example, natural disasters, war, civil commotion, disruption of public communication networks or services, industrial disputes or DDOS attacks or similar internet attacks, then we are not liable for any failure to fulfill the Terms.

25.2. During the period of force majeure, access to the Site may be restricted, and, in this case, a delay in the fulfillment of obligations applies to the parties. The administration of Bass Win Casino will endeavor to use all resources to resolve issues as quickly as possible, regardless of the circumstances.

26. Waiver of Obligations

26.1. If for any reason we are unable to ensure that you comply strictly with any of our obligations or if we are unable to exercise any legal remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not excuse you from complying with such obligations.

26.2. No waiver by you of any of the Terms will be effective unless made in writing and delivered to us in accordance with the standards described above.

27. Validity of the Agreement

If any of these terms and conditions are held to be invalid, unlawful or unenforceable in whole or in part, it will be severed from the remaining Terms and Conditions, which will remain in full force and effect. The part deemed invalid or unenforceable will be modified in accordance with applicable law to reflect our original intent.

28. Links

The Site may contain links to other resources. The Company has no control over them, and they are not mentioned in these terms and conditions. Therefore, the Company is not responsible for the content of third-party sites, the actions or inactions of their owners, or the content of third-party and sponsor advertisements on those sites. Any hyperlinks to other resources are provided for information purposes only. If you use them, you do so at your own risk.

29. Bonus Money

When registering and playing at Bass Win Casino, you can be rewarded with bonus money (encouragement for various achievements). Additional restrictions may apply to the amount received after wagering the free welcome bonus.

29.1. Bonus money. Description.

The maximum size of a bet for sports/cybersports is 50 €.

The maximum sum of the bonus is up to 1000 €.

The process of crediting and using bonus money is regulated by the following set of rules:

— Before you can receive the bonus, it must be activated. We advise you to carefully read the wagering rules before activating the bonus;

— The sum of the bonus is added to your money account. The bet is made by withdrawing money from the total balance, which consists of the main and bonus parts;

— All winnings will be credited to the total balance and cannot be withdrawn until the active bonus has been fully wagered;

— When the wagering of the bonus is completed, the bonus amount will be transferred to the main balance, allowing you to withdraw any amount within the available funds;

— Not all bets are counted as part of the wagering bonus. There are a number of exception games, which do not count or count with a lower contribution;

— Only one bonus can be active at any given time for your account;

— Bonus wagering conditions are annulled when the client’s balance reaches 0.2 €;

— A bonus is a form of reward and cannot be replaced with any compensation under any circumstances.

29.2. Bonus money. Wagering.

The bonus wagering process involves wagering a certain amount of money, as described in the bonus terms and conditions. Make sure you are familiar with these terms and conditions, or contact our support team for advice. Not all bets count toward the bonus. Bets from table games (Roulette, Sic Bo, Baccarat, etc.) and various types of video poker are not counted.

The maximum size of the bet that goes into wagering the bonus and/or buying the bonus or additional rounds is 2 €.

The bet percentage may be changed from time to time depending on the bonus. Therefore, in case of any doubts, please consult the support team.

Betting more than 2 € with an active bonus may be considered abuse of bonus offers and may result in confiscation of all winnings obtained through this method.

It is forbidden to postpone any game rounds, including free spins or bonus games. If delayed rounds are detected, the casino has the right to block the player’s account and confiscate all funds.

With an active bonus, it is prohibited to bet and/or buy bonus or additional rounds of more than 2 € at one time.

The bonus wagering progression in sports and cybersports betting will be accelerated three times (x3) provided that the betting odds are not less than 1.55.

Playing with an active bonus is prohibited on the following slots: Flowers Christmas Edition, Immortal Romance, 1429 Uncharted Seas, 2 Million B.C., 300 Shields, Absolute Super Reels, Agent Valkyrie, Art of the Heist, Aztec Treasures, Basic Instinct, Beautiful Bones, Bewitched, Bikini Party, Blood Suckers, Blood Suckers II, Book of Oz, Break Da Bank Again, Bust The Bank, Castle Builder, Castle Builder II, Cool Buck, Cool Buck 5 Reel, Copy cats, Craps, Creature from the Black Lagoon, Dead or Alive, Dead or Alive II, Devils Delight, Diamond Wild, Divine Dreams, Double Joker, Dr. Jekyll & Mr. Hyde, Dragon Dance, Dwarfs Gone Wild, EggOmatic, Flowers, Flowers Christmas Edition Touch, Forsaken Kingdom, Go Bananas, Golden Goal, Gunslinger, Hot Ink, Jack Hammer, Jack Hammer 2, Jackpot 6000, Jackpot Rango, Jimi Hendrix, Jumbo Joker, Kobushi, Koi Princess, London Hunter, Lucky Angler, Lucky Clover, Lucky Leprechaun, Medusa, Mega Joker, MegaBoy, Mona Lisa Jewels, Paint, Peek-a-Boo, Pinocchio, Pumpkin Patch, Queen Of Gold, Rambo, Reel Gems, Reel Gems (flash), Reel Steal, Retro Reels, Retro Reels (Flash), Retro Reels Extreme Heat, Retro Reels Extreme Heat (Flash), Retro Reels Diamond Glitz, Robin Hood, Scarab Treasure, Scrooge, Secret of the Stones, Secrets Of Atlantis, Secrets Of Christmas, Showdown Saloon, Simsalabim, Spectacular Wheel of Wealth, Spooky 5000, Stardust, Sugarpop, Super 7, Blackjack, Super Fast Hot Hot, Super Fast Hot Hot Respin, Super Lucky Frog, Super Lucky Reels, The Best Witch, The Ninja, The Wish Master, Three Card Rummy, Three Musketeers, Thunderstruck, Thunderstruck II, Tiger’s Claw, Tomb Raider, Tomb Raider II – Secret of the Sword, Tree Of Fortune, Triple Edge Poker, Ultimate Super Reels, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade – Las Vegas, Victorious, Wheel of Wealth, Wheel of Wealth Special Edition, MP Wheel of Wealth Special Edition, WhoSpunIt Plus, Wild Orient, Zombie Hoard, Zoom Roulette, Golden Goals, Steam Tower, Mystery Joker 6000, The Wish Master, Sushi Bar, Demi Gods 3, Le Kaffee Bar, Machine Gun Unicorn, Sizable Win, Classic Fruit, Downtown, Kitty Cash, Ghost Pirates, Scroll of Adventure, Domnitors, Gnomes’ Gems, Mystery of LongWei, Platoon, Charming Lady Luck, Hot Shots, The Tipsy Tourist, Thrones Of Persia, Clover Riches, The Angler, Bork the Berzerker, Hawaii Cocktails, Magic of Sahara, Solar Queen, Wisps, Soccer Slots, Thor: Stormlord, Shaolin Spin, Feathered Frenzy, Plinko, Gypsy Rose, Gold Train, After Night Falls, 221B Baker Street, Centurio, Wild Spirit, Zentaurus, Zipper, Supernova, Age of Dragons, Age of Ice Dragons, Atlantis Thunder, Atlantis Thunder St. Patrrick’s Day, Bangkok Dreams, Burning Diamonds, Desert Gem, Dino Odyssey, Double Joker, Fire Eagle, Gates of Babylon, Gold Fire 7s, Joker 3600, Joker Supreme, Mammoth Chase, Mammoth Chase Easter Edition, Marmaids Galore, Monkey God, Ruby Hunter, Tiger Claws, Tree of Gold, Wildcraft, Wild Mine, The Catfather, Beowulf, Fruit Boxes, Slotomon Go, Fortunes of Sparta, The True Sheriff, 3 Charms Crush, Guns N’ Roses, Mamma Mia 2D, Big Bad Wolf, King of Slots, Coins of Egypt, Demon Jack 27, Vegas Dreams, Nitro Madness, Red Seven, Good Girl/Bad Girl, Fruit Warp, Max Quest: Wrath of Ra, OXO, THE Chicago, King Arthur, Flaming Fruit, Wild Bells, King Arthur, Ice Age, Pimped, Triple Joker, Casino Royale, Wild Swarm, Treasure Island, Monkey 27, Barber Shop Uncut, Jungle Adventure, Disco Fever, GEMiX, Motorhead, Puppy Love PLUS, Scudamore’s Super Stakes, Irish Charms, Mysterious, Black Mamba, Aztec Magic Deluxe, Neon Staxx, Bookie of Odds, Kick Ass, Break Away Deluxe, Goldilocks, Wild Wild West: The Great Train Heist, Hot As Hades, Triangulation, Rise of Olympus, Moon Princess, Hound Hotel, Musketeer Slot, True Illusions, Ring of Odin, Testament, Racing For Pinks, Age of Discovery, Money Farm 2, The Great Albiniс, Wild Turkey, Gifts of Ostara, Pollen Nation, Gift Rap, Fantasy Park, Bush Telegraph, Fruit Mania, White Rabbit, Back To Venus, Book Of Ming, Rise of Merlin, Solar Queen, What A Hoot, Bamboo Rush, Myth, Dazzle Me, Fortune Rangers, Warlords – Crystals of Power, Football: Champions Cup, Hooks Heroes, Arcane: Reel Chaos, Big Chef, The Vault, Wixx, Age of Conquest, Solar Temples, Spellcast, Lucky Riches: Hyperspins, Draculas Castle, Euphoria, Tower Quest, Dino Odyssey, Cool Wolf.

The bonus wagering rate in the game Space Plinko by Veliplay is 0.1.

29.3. Refund policy

Our gaming offers are provided solely for entertainment purposes. Any bets you place in the game are non-refundable, as the product is virtual and instantly consumed. If you place bets with real money, the funds will be deducted from your account instantly and cannot be refunded.

29.4. Correlation of bonuses and their prioritization.

Bonus statuses:

IN PROFILE – the bonus is available for activation in your profile;

ACTIVATED – the bonus is activated and is awaiting a deposit or has already been credited to the account (in the case of a no deposit bonus);

PENDING WAGERING – the bonus is waiting for wagering by the player;

BONUS WAGERED – all wagering requirements have been fulfilled;

BONUS CANCELED – the bonus has been canceled for some reason by the player or by the support service.

There can be several types of bonuses in your personal cabinet at the same time, but only one of them can be in the Active state;

You can activate the next bonus when the previous bonus has the status «Wagered» or «Canceled». If you have a bonus in your account with the «Pending Wagering» status, the system will not allow you to activate the next bonus.

29.5. Bonus misuse.

A bonus is a means of rewarding a player that does not involve any commercial gain or profit-making through the safe wagering of the bonus.

In order to protect against various forms of fraud, Bass Win Casino reserves the right to review the gaming and payment history of its clients at any time. If misuse is detected, we will take action, which may include either disabling the possibility of receiving bonuses in the future or compensation for any losses incurred.

To avoid ambiguity in the interpretation of the rules, here are some examples of unfair play (the full list of misuses is broader than the descriptions below):

Example 1:

A player makes a lot of bets with a minimum expected winnings in order to get a large volume of bets and a quick bonus wagering. For example, betting on all numbers in roulette or on black/red (mirror bets). These actions may be considered bonus misuse and may lead to additional verification and potential account blocking.

Example 2:

A player makes large bets to build up his balance faster, then suddenly reduces his bets (2 or more times) in order to wager the bonus less riskily with an increased balance. These situations are also subject to review and may result in account termination.

Each wagering bet must not exceed 20% of the bonus amount. If the wager is 20% or more, the wager will not be counted and the wagering status of the bonus will be reviewed.

Any variations that consist of elements of the above examples and provisions lead to potential misuse of the bonus policy, which may trigger additional checks.

We would like to draw your attention to the fact that a verified phone number is a mandatory condition of identity verification and a guarantee of receiving bonuses. In case of failure to fulfill this condition, the client may be excluded from the bonus policy of the Site.

Bass Win Casino reserves the right to change the terms and conditions of its bonus policy at any time. It is the client’s responsibility to keep up to date with current changes to the bonus policy.

It is forbidden to postpone any game rounds, including free spins or bonus games. If the casino detects delayed rounds, the casino reserves the right to block the player’s account and confiscate all funds.

29.6 The administration of the casino may set limits on the maximum sum received when activating the bonus.

30. Сashback crediting

30.1 The crediting period.
Cashback is calculated once a week. Crediting starts at 00:00 (UTC) on Thursday and ends at 00:01 (UTC) the following Thursday.

30.2 How the cashback is calculated. The cashback is calculated using the following formula:
(Total deposits for the calculation period – Total withdrawals for the calculation period – Balance at the time of calculation)*%=cashback.

The cashback amount depends on the total amount of deposits made for the week:
100–500 EUR → 5%
500–1000 EUR → 7%
1000–2500 EUR → 10%
2500–5000 EUR → 12%
5000+ EUR → 15%

30.3 How to receive the cashback.

To claim the credited cashback, you have to activate it yourself:

1. Go to the «Available Cashback» section.
2. Click the «Claim» button to receive your cashback.
You have 3 days to activate the cashback; after that, it will expire.

The activation of cashback is unavailable if:
— You have open sports bets – you need to wait for them to be calculated.
— You have an active bonus – you need to wager or cancel it first.

The cashback is credited in real money, free from withdrawal or usage restrictions.

You must be subscribed to the Telegram bot to receive cashback.